Have you ordered a wrong size, then exchange it for a better one!
When you want to exchange an item, please contact us via [email protected] with your order number and the product, color and size that you would like to receive in exchange. Then send the item/s to the address stated bellow together with the filled return form.
The costs for exchange are on your own account.
We gladly accept the return of unworn, unwashed, and undamaged items within 14 days after receiving date. Original tags must be attached. Unfortunately, we cannot issue a return for items which were personalized on request.
To return an item please contact us via [email protected] or WhatsApp +40725170089.
After cancellation, you have 14 days to return your product. We will refund your complete order in the same bank account from which you made the purchase.
Only the costs for returning from your home to us are for your own account. For the costs, consult the website of your carrier for exact rates. Refunds are only paid out after we receive and inspect the returned items.
To where do I return my order?
BD. I.C. BRATIANU, NO. 26,
Zip Code 900270
Please check the Return Form included in your package for all return instructions, and for helping you as quick as possible, please send us a notification via email [email protected] with your request.
Please always ask for a shipping confirmation. With this proof the shipment can be traced. We can not be held liable for missing shipments that are addressed to us. After we receive the returned items, the purchase amount will be refunded to your account within 10 working days.